“I e-mailed 5 different pool companies as I was looking for a net for our swimming pool. One company emailed me back asking why I am looking for a safety net? One emailed a rough estimate to me without even trying to set up an appointment to measure our pool and NETS FOR AFRICA emailed me, called me, came out to measure sent a quote and even followed up to find out if I received the quote.
How FREAKING AMAZING!!!!! Today Isak’s staff arrived just before 9 and they got right to it. No problems, no queries, no hiccups. Within an hour and a half, they had installed our net and even showed me how to tension it. They placed the roll up station by our pool and showed me how to use it.
…… What an awesome experience this was. I was so shocked to get such good service I just had to share this.
To Isak and his staff… Thank you for the fantastic service and for the friendly smiles and above all for proving that some people and companies do still have this rare commodity called customer service.”